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Careers at Phi Kappa Phi

Current Openings


Enrollment Manager

To Apply: Email resume and cover letter to careers@phikappaphi.org by Oct. 15
Location: 7576 Goodwood Blvd., Baton Rouge, LA 70806

The Honor Society of Phi Kappa Phi seeks an Enrollment Manager to serve as the primary point of contact for chapter officers and new members. This position will be responsible for setting up online enrollment for our 300+ chapters at universities across the United States, providing support throughout the enrollment process and management and ordering of invitations and certificates.

The Enrollment Manager is a full-time, salaried position and will report to the Executive Director/CEO. The Honor Society of Phi Kappa Phi offers competitive compensation and a comprehensive benefits package. National office staff work 37.5 hours per week and enjoy flexible schedules and the opportunity for some remote work.

Duties and Responsibilities:

  • Serves as a primary point of contact for 325 chapters and 25,000 new members by managing the Online Enrollment Program and related initiatives.
  • Communicates with prospective new members, enrolled members, chapter officers, and internal departments throughout the new member enrollment process.
  • Manages the Online Enrollment Program by:
    • Soliciting chapter participation
    • Providing support to chapters and members
    • Working with chapters to confirm initiate lists
    • Assisting with enrollment issues
    • Entering chapter and member records in database and appropriate software
    • Ordering and proofreading membership certificates; coordinating printing and shipping
    • Compiling enrollment information and reports on regular basis
    • Assisting chapters with enrollment related reports
    • Identifying and communicating opportunities for program improvement and implementation
  • Creates user guides and/or provides relevant training on enrollment programs.
  • Assists with general enrollment questions and data entry of enrollment records.
  • Manages invitation fulfillment process.
  • Troubleshoots any issues with invitation order process and proofreads invitations.
  • Manages external program for printing and shipping new member certificates and materials.
  • Generates chapter enrollment activity reports and maintains files on all activities related to enrollment through Society-based information systems.
  • Provides project and administrative support to the Chapter Development team.
  • Prepares, develops, and maintains content related to the enrollment process for the Chapter Officer Toolkit and Chapter Dashboard.
  • Updates officer and member information in database.
  • Performs database queries to create mailing lists, reports, or items as required by staff.
  • Provides chapter officers with electronic lists and reports upon request.
  • Provides administrative support as assigned by the Executive Director/CEO or Chapter Development Directors

Required Knowledge, Skills and Abilities:

  • Advanced knowledge of various computer applications and software (i.e., Word, Excel, Access, Outlook, PowerPoint, Adobe) along with willingness to learn new programs
  • Exceptional interpersonal communication skills needed to effectively interact with chapter officers, university faculty and staff, prospective collegiate level members and their parents
  • Highly organized, detail-oriented with demonstrated ability to independently manage workflow

Education and Experience:

  • Bachelor’s degree from an accredited institution required
  • 3+ years professional experience
  • Previous experience with database and content management systems
  • Strong organizational and time management skills
  • Strong familiarity with higher education
  • Experience managing/supporting enrollment programs
  • Efficient management of multiple information systems
  • Phi Kappa Phi membership preferred

Communications Coordinator

To Apply: Email resume and cover letter to careers@phikappaphi.org by Oct. 7
Location: 7576 Goodwood Blvd., Baton Rouge, LA 70806

The Honor Society of Phi Kappa Phi seeks a Communications Coordinator to join its team of association marketing and communications professionals. This team member will be responsible for supporting the organization’s communications efforts at the national and chapter levels, including media monitoring and tracking, social media posting and scheduling, print and electronic collateral, website updates, blog writing, and other content creation.

The Communications Coordinator is a full-time, salaried position and will report to the Director of Communications. The Honor Society of Phi Kappa Phi offers competitive compensation and a comprehensive benefits package. National office staff work 37.5 hours per week and enjoy flexible schedules and the opportunity for some remote work.  

Duties and Responsibilities:

The Communications Coordinator will assist the Director of Communications with the following functions:

  • Producing content for social media, video projects, and print and electronic marketing materials
  • Maintaining social media accounts with relevant and timely postings and managing advertising and engagement campaigns on active social media channels
  • Providing basic graphics support for website and social media platforms
  • Researching and writing original blogs and stories and repurposing copy for the Phi Kappa Phi website and other electronic communications
  • Using a content management system to update website content in a timely manner
  • Drafting member and chapter news, obituaries, and house advertisements for Phi Kappa Phi Forum as needed
  • Reviewing local chapter websites for consistency and compliance with national messaging; providing feedback as needed to local chapter officers on potential copy edits and updates
  • Organizing and posting online chapter training and professional development materials for chapter officers
  • Gathering information and preparing press releases for national distribution
  • Preparing spreadsheets for online distribution of Merit press releases
  • Providing editorial assistance for print and electronic materials
  • Monitoring emerging trends in online content communication and design
  • Providing basic administrative support for the communications team

Required Knowledge, Skills and Abilities

  • Strong written and verbal communication skills
  • Ability to collaborate well with staff and external sources
  • Strong organizational skills
  • High level of attention to detail
  • Ability to work well under pressure, meet deadlines, and manage multiple projects
  • Ability to think creatively and take initiative
  • Proficiency in Microsoft Office suite
  • Proficiency in Adobe Photoshop, Illustrator and InDesign + Canva
  • Proficiency in social media platforms

Education and Experience

  • Baccalaureate degree required
  • 2+ years work or internship experience in communications, public relations, or content management preferred

Project Manager/Executive Assistant

To Apply: Email resume and cover letter to careers@phikappaphi.org by Oct. 15
Location: 7576 Goodwood Blvd., Baton Rouge, LA 70806

The Project Manager/Executive Assistant provides project management services and administrative support to the Executive Director and CEO, senior management team, and volunteer leaders, including chapter officers and the national Board of Directors. The Project Manager/Executive Assistant is highly productive while managing multiple responsibilities and projects, able to make informed business decisions, is efficient, reliable, trustworthy, motivated, and self-directed, and is an excellent communicator internally and externally. An exceptional customer-service approach is critical to success in this position, helping to create and reflect the values of collaboration and respect.

The Project Manager/Executive Assistant is a full-time, salaried position and will report to the Executive Director and CEO. The Honor Society of Phi Kappa Phi offers competitive compensation and a comprehensive benefits package. National office staff work 37.5 hours per week and enjoy flexible schedules and the opportunity for some remote work.

Duties and Responsibilities:

Project Management

  • Help define project scope, strategy, and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Coordinate internal resources and third parties for the flawless execution of projects.
  • Ensure that all projects are delivered on-time, within scope and within budget.
  • Perform research associated with projects.
  • Develop a detailed project plan to monitor and track progress.
  • Manage changes to the project scope, project schedule and project costs.
  • Measure project performance using appropriate tools and techniques.
  • Report and escalate to executive team as needed.
  • Manage the relationship with all stakeholders.
  • Establish and maintain relationships with third parties/vendors.
  • Create and maintain comprehensive project documentation.
  • Meet budgetary objectives and adjust project constraints based on financial analysis.
  • Develop spreadsheets, diagrams and process maps as required.

Board Liason

  • Responsible for all board governance documentation development, review, and maintenance.
  • Communicate with the board of directors and executive team about the status of board-related activities.
  • Act as the first point of contact for board inquiries.
  • Develop, revise, and maintain board-related documents.
  • Create and maintain the online board portal, meeting agendas, and deliverables.
  • Manage board and committee meeting logistics, attend meetings, and take minutes.

Administrative Support and Other Duties

  • Calendaring, meeting logistics, and travel support for the executive team
  • Create meeting agendas and set meeting schedules
  • Distribute meeting materials
  • Coordinate logistics for site visits and other chapter development events
  • Assist with updating and maintaining chapter officer records
  • Develop, revise, and maintain procedure documents associated with this position
  • Front desk reception
  • Communication/correspondence with members by phone and email
  • Open and distribute mail
  • Maintain board, committee, and staff rosters
  • Back-up colleagues during times of absence or high volume

Required Knowledge, Skills and Abilities

  • Knowledge of office administrative procedures
  • Proficiency with software including Microsoft Office Suite
  • Willingness to learn organization-specific resources
  • High level of interpersonal skills
  • Analytical ability to gather and summarize data for reports
  • Attention to detail and time management

Education and Experience

  • Bachelor’s degree from an accredited institution required
  • 3+ years experience in an administrative support role preferred
  • Experience working with volunteer leaders preferred

Director of IT

To Apply: Email resume and cover letter to careers@phikappaphi.org by Sept. 30
Location: 7576 Goodwood Blvd., Baton Rouge, LA 70806

The Honor Society of Phi Kappa Phi seeks a seasoned, analytical-minded professional with excellent communication skills to provide direction and oversight of its database of 1 million+ members. The IT Director is responsible for collaborating with the Society’s leadership team to ensure business success through the delivery of best-in-class technology systems and providing innovative solutions to bridge the gap between business and technology. The position provides leadership to the Society’s IT team regarding strategic direction and day-to-day operational activities. The IT Director participates in strategic planning, budgeting, forecasting and evaluation of the Society’s strategies and resources to execute the vision and mission of The Honor Society of Phi Kappa Phi effectively and efficiently. This full-time, salaried position will report to the Chief Operating Officer.

Duties and Responsibilities:

  • Provide leadership to the Organization’s IT team regarding strategic direction and day-to-day operational activities including, but not limited to:
    • Communicate and execute a strategic plan that incorporates and aligns the technology strategy with the overall goals and strategy of the Organization
    • Manage, update, acquire and/or terminate external IT vendor relationships and contracts for technology services
    • Coordinate IT program and project management efforts to deliver technology services to business units, consistently communicating with Society leaders and staff
    • Direct the design, implementation, and operations of a high-performing IT team and infrastructure
    • Oversee the development of applications, web services, and technical business processes to ensure consistency in application and alignment with strategic objectives
    • Review, develop, and implement policies, practices, and business rules to support the Society’s current and future technology infrastructure and application requirements
    • Ensure security measures and robust internal controls are in place for data privacy, as well as compliance with legal and regulatory requirements including, but not limited to, PCI-DSS and GDPR standards
    • Continually develop and improve staff technology capabilities and capacity to ensure business objectives are exceeded while maintaining a highly engaged staff that is challenged and aligned with the Society’s vision, mission and values
    • Identify, troubleshoot, and remedy IT issues and problems in an effective and timely manner
    • Ensure ongoing and continuous data accuracy and integrity for all member, donor, and chapter information included in the Organization’s database
    • Ensure documentation and training is developed and delivered for current & new staff regarding processes, procedures, and systems enhancements/changes
  • Collaborate with Society leadership to develop innovative solutions to bridge the gap between business and technology. This will include leveraging technology for improved efficiencies and productivity while providing scalability to meet the Society’s short and long-term goals and future growth.
    • Identify improvements and solutions to business concerns through the application of technology and a collaborative, service-oriented approach towards internal constituents
    • Develop and maintain consistent, open communications with internal constituents regarding status of all IT projects
    • Foster and support a data-driven decision-making culture within the organization
    • Actively facilitate joint ownership/accountability for key technology systems with business department leaders
    • Develop, implement and maintain a disaster recovery plan to provide continuance of business in the event of short or long-term adverse event affecting Society business operations
    • Develop, maintain, and perform technology related training programs for staff
  • Participate in strategic planning, budgeting, forecasting and evaluation of the Society’s strategies and resources:
    • Develop and manage department budget for current and proposed technology initiatives, collaborate with other departments regarding routine and future IT needs with budget impacts
    • Design and recommend short and long-term strategies and goals
    • Stay current on relevant technology trends and evaluate opportunities for the Society

Demonstrated Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Demonstrated knowledge of IT systems operations and IT processes
  • Strong business acumen
  • Demonstrated problem-solving skills
  • Strong project management skills
  • Strong vendor management skills
  • Strong analytical and organizational skills with attention to detail
  • Exceptional interpersonal skills, a focused listener
  • Strong written and oral communication skills
  • Strong presentation skills
  • Strong Microsoft Office 365 Suite skills
  • Effective negotiation skills
  • Ability to anticipate challenges and effectively resolve conflict by identifying opportunities
  • Ability to work with creativity and flexibility in a fast-paced environment
  • Ability to work independently as well as collaboratively with internal and external stakeholders
  • Ability to pro-actively manage and develop direct reports and teams
  • Ability to lead change management initiatives

Education & Experience

  • Bachelor’s Degree required, a degree in Computer Science or a related field, highly desirable
  • 7+ years of Information Technology systems experience required
  • 5+ years of progressive leadership/management experience
  • Thorough understanding of technologies required to support the Organization’s business and systems infrastructure (AMS Association Management System), required
  • Project management and IT systems deployment experience, required
  • Experience in system migration and system integration
  • Experience with database management, networking and infrastructure, security and web technologies
  • Relational database systems knowledge, i.e., SQL server