The Honor Society of Phi Kappa Phi

Crystal Report Viewer Installation

 

Make sure you are using Internet Explorer to view the reports, other browsers will not always work, but IE will if you follow the below instructions. Mac and Windows Vista users may have problems installing the report viewer and will likely be unable to utilize the online reports. We are working on a solution to this problem.

If you are seeing a red X in the upper left hand corner of your browser instead of a report you probably need to install the Crystal Report Viewer. Follow the instructions below to do this.

1. Download this file. It is a .zip file.
2. Extract the files from the .zip. To do this, right-click the file that you downloaded and choose extract or extract all. You may not have those exact extraction options, but you should have an option of some kind to extract the file. This step must be completed correctly for the installation to work.
3. Navigate to the folder that you extracted the .zip file to.
4. Double click the ActiveX Viewer Install.bat file after it has been extracted from the .zip file you downloaded. This will copy 4 files to your System32 folder and register them. You will get a confirmation box for each file registered. If you did not extract the ActiveX Viewer Install.bat file before double clicking it, you will not see the confirmation boxes and will need to complete step 2 before you will be able to continue the installation process.
5. Once the file has run you should be able to go back to the reports page and view them. If they still are not coming up, look for the information bar under the address bar of your browser, because you may need to install the ActiveX control from it to complete the viewer installation.
6. If you are still having problems viewing reports or are having issues installing the viewer you can contact Ryan Aucoin at raucoin@phikappaphi.org or 800-804-9880 Ext. 17.